Advanced Web Based Billing Analysis Tool.

Callmanager Lite is a powerful web based billing analysis tool that converts your standard bill into powerful management information presented through a feature rich, easy to use, tabular and graphical interface. There are over 20 fully customizable analytical reports included as standard all of which can be printed, downloaded or exported.

The solution details all calls and costs from your bill, across your organisation and presents the information in formats that allow users to easily identify non-business / fraudulent calls, attribute call charges to individual cost centres, identify call patterns that highlight the opportunity for further cost savings, manage call costs, and report on month-on-month and year-on-year call trends as historic bills are held.

Paper bills have a significant impact on the environment for example the trees, ink and electricity that is required to create and deliver the bill. With Callmanager Lite no resource is wasted as the billing process is handled electronically from start to finish therefore not only the environment benefits but there are direct cost savings also. By choosing ebilling over paper billing you are reducing your company’s carbon footprint.

Callmanager Lite can help organisations measure the success of introducing call handling policies i.e. non permitted calling destinations and numbers. The solution will also improve call centre management and assist in allowing you to allocate costs and identify call patterns and trends.

Traffic and usage can also be analysed in order to assist in examining traffic flow, billing to evaluate costs and trends to assist with review, planning and cost savings.