Sentel understand that ensuring a competitive communications cost base is vital for any organisation, especially in today’s tough economic environment.

We offer an extensive range of standard and easily customisable reports and products for both fixed and mobile telephony reporting. We’ll enable you to bring control and management to -

• Reducing Cost
• Optimising Staff Productivity
• Improving Efficiency

We’ll deliver and support our managed service products to suit any business model and operations strategy. We have dedicated call management support  professionals on hand to help you

• Add value to your business
• Pin point your competitive differentiators
• Reduce customer churn and maximise your telephony data assets
• Identify call traffic trends that bring you closer to your customer
• Function as an additional full time equivalent to your business

Sentel will turn your telephony data assets into tools that deliver clear concise management reporting on:

• Zero usage reporting – If you don’t use it why pay for it.
• Invoice verification & charge back analysis
• Call usage patterns and internal benchmarking
• Call auditing
• Site comparisons and trend analysis across multi site estates
• Security alerts and fraud prevention
• Online 24/7 fixed and mobile bill presentation
• UK based support, design & integration