Sentel specialises in bringing you complete telecoms control
Working with our System Integrator and Service Provider partners, we work on your behalf to assist your clients with meeting their telecoms business objectives and budgets. Our business intelligent managed service solution will help clients to improve efficiencies and employee performance and deliver a positive return on investment.
Mobile and fixed line telecoms spend is one of the top five overhead expenses for many businesses
In today's marketplace every company is working hard to be as lean and efficient as possible. Sentel can ensure that the area of comms spend on fixed line and mobile are working at their optimum.
Sentel’s hosted UC Analytics software, tracks performance and gives accurate reports
Your customers want to run their businesses more efficiently and avoid costly abuses. You can catalyse this by giving them the business knowledge of how individual employees manage their time on calls and how they perform compared to KPIs and other benchmarks.
We Are Specialists In
Unified Comms Hosted Analytics
You strive to make your customers’ telecoms more efficient, more cost effective and to provide class leading business intelligence.Sentel’s hosted UC Analytics software, tracks performance and gives accurate reports for every employee and will allow you to enhance the productivity of your customers whether enterprise or SME
Microsoft SfB reporting
Sentel is endorsed by Microsoft and can support tens of thousands of users who require standard TDM/Voip style reporting. Our QMS (Quality Management System) enables network managers to monitor and measure QoS (Quality of Service) levels by direct reports or alerting. Reports are designed around packet loss, jitter and mean opinion score. Just like a standard UC analytics suite, reports can be run on demand or scheduled as an email.
Fixed Line Reporting
These days, productivity and performance are the key influencers on profit. Sentel’s Call Manager Pro software will improve the performance of your customers’ employees and save them money. By tracking performance and running accurate reports on call usage on each employee, you can deliver greatly enhanced productivity for your customers, an investment they can see a definite return on.
Getting control over mobile telecoms costs for business and personal use for your customers is a vital part of managing overhead. Sentel’s Call Manager Pro software monitors calls and offers GPS tracking of handsets and tablets making auditing, budgeting and recharging of personal use a cost effective reality.
Telecoms Expense Management
Mobile and fixed line telecoms spend is one of the top five overhead expenses for many businesses and keeping track of it all is very difficult. Sentel’s TEM 360 fully managed, modular system gives a highly accessible helicopter view on all aspects of every area of the telecoms investment, putting you in complete control.
Bespoke Software Development Projects
Sentel’s expert software team uses the latest technologies and agile methodology to rapidly develop tailored solutions to help you deliver added value to your customers. Our experienced team becomes your team and our project managers consult with you throughout the process for a smooth delivery. We offer full-cycle development services for web, mobile and desktop and have a proven history of developing cost-effective, professional, robust and user-friendly custom applications for clients of all sizes from public and private sectors.
Toll Fraud Management
Hackers can get into your customers’ systems and run up large charges so they need to be assured that their systems are secure. Sentel’s toll fraud detection software allows you to monitor your customer’s network, alert them to any suspected toll fraud and even enables you to stop it immediately. This increases their trust in you and further cements the relationship.
Revenue Assurance Management
This very specialist carrier-class software is to protect you, the provider’s revenues and also enhance your relationship with your customers. How? By ensuring that accurate automated checks are carried out on your billing prior to dispatch to the customer. Too often, billing is incorrect and customers end up in dispute with their supplier whether it be for over or indeed under charging.