Data Science Analytics

At Sentel, we believe every dataset has a story to tell, it just needs the right tools and expertise to bring it to life. Our Data Science & Analytics services help organisations of all sizes unlock that potential by transforming data from any system into clear, actionable insight.

Whether your data sits in ticketing systems, customer platforms, IOT systems, telephony, HR, housing, asset management, finance systems or contact centres, our team can integrate it, analyse it and visualise it. Using secure APIs, data extracts or live connections, we bring information together from across your organisation into one coherent, connected view.

Our approach is completely flexible, if you have the data, we can analyse it. From operational performance and customer behaviour to service demand, response efficiency, and resource planning, Sentel delivers insights that help you measure what matters most.

We go beyond traditional reporting by applying advanced analytics, AI models and data visualisation to reveal patterns, predict trends and support smarter, evidence-based decision-making.

With Sentel Analytics, you gain more than dashboards and graphs, you gain a deeper understanding of how your organisation performs, where to focus improvement efforts, and how to make your data work harder for you.

Whether you’re in local government, healthcare, education, housing or the private sector, we’ll help you turn disconnected datasets into a single, meaningful narrative that drives better outcomes.